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ABOUT ME RESUME LINKEDIN
Fonnis Choo portrait
About me

Hi, I'm Fonnis.

A Senior Product Designer with a slightly unconventional path into tech. I started my career in fashion, where I spent five years designing physical products before trading fabrics and fittings for flows and prototypes. Today, I design digital products at Visa, tackling complex financial experiences and turning them into experiences that feel clear, intuitive, and human.

My background has shaped how I approach design: I care about the details, but I'm always thinking about the bigger picture, the user, the business, and how everything fits together. A big part of my work also happens outside of Figma. I rely on soft skills to build trust with stakeholders, navigate different perspectives, and bring people along in the design process, especially when the problem is messy or the path forward isn't obvious.

I've also been lucky to work with people throughout my career who have challenged the way I think, shared what they know, and ultimately made me a better designer. It's something I really value about working with a team. I'm happiest somewhere between research, strategy, and making things actually work.

Outside of work, I run my own pet fashion label, where I design and handmake couture-inspired pieces for cats. It's my way of decompressing and staying connected to my fashion roots.

Experience
2022 – Current
Senior Product Designer, Visa

Leading UX strategy across multiple financial products, including a centralized onboarding hub and Visa's internal generative AI tool for transactional insights and search.

2021 – 2022
UI/UX Designer, HelloTeam

Led the redesign of HelloTeam's platform and mobile app, working closely with the VP of Product and Marketing to align on vision, backlog, and roadmap.

2020 – 2021
UX Researcher, Modus Create

Led UX research workshops and usability studies that shaped product strategy and design direction across client engagements.

2020
UX Researcher and Designer, Sensitech Inc

Sole designer responsible for end-to-end UX across web and mobile, leading a full redesign that improved navigation and engagement.

2014 – 2019
Design Lead, Pierre Cardin Lingerie

Designed and launched the company's first activewear line, generating $2.5M in its first year, and led R&D and market analysis from end to end.

Education
M.S. Experience Design, Northeastern University
2019 – 2022